Behind every great website… there’s hosting, maintenance and support that works!

When we speak to people about websites, they usually focus on the design – the way it looks, the colours, the layout and the logo sitting at the top of the page. And while that visual element is important, it’s only part of what makes a website successful. What really keeps a website performing well, day in and day out, is what happens behind the scenes.

At Black Nova Designs, we’re proud to offer professional website design and development, but we also know that launching a site is only the beginning. For your website to stay secure, load quickly, remain online and grow with your business, it needs support that goes well beyond the initial build.

In this month’s blog we’re taking a closer look at our suite of ongoing, recurring website services, including hosting, domain management and maintenance. Used together, they form the backbone of a reliable, high-performing website. Whether you’re already a website client of ours or still planning your next steps, here’s why these services matter.

Hosting is the foundation your website is built on

Every website lives (is hosted) on a server, a physical machine that stores your files and makes your site accessible to people online, wherever they are in the world. The quality of your hosting directly affects how quickly your pages load, how often your site is available and how secure it is from potential threats.

Cheap or poorly managed hosting can lead to a slow site, frequent downtime and even data loss if backups aren’t being run. That’s not just frustrating, it can also impact your search engine rankings, damage your credibility and turn potential customers away.

We host all our websites on our own secure UK-based servers with high levels of uptime, sustainably powered, fast load speeds and active monitoring. Our team handles everything from setup and migration to ongoing support, so you don’t have to worry about a thing. We also offer scalable hosting packages, so if your site traffic grows, your hosting can grow with it.

Domain management – a small detail with big consequences

Your domain name is your digital address, and you can think of it like this: if your website is your shop front, then the domain is the sign above the door. And while it might seem like a simple detail, it’s one that can cause big problems if not managed correctly.

Domains need to be renewed each year, and if the renewal is missed, your website could go offline. Or, and even worse, someone else could purchase your domain and lock you out. You also need to make sure DNS records are configured correctly to keep everything connected, from your website to your email.

We manage domains for many of our clients, taking care of renewals, DNS settings and technical support. It’s a small annual task, but having it handled by our team offers peace of mind and frees up your time to focus on running your business. Learn more about our domain services here.

Maintenance to keep your site is secure and up to date

Websites aren’t static. The software behind them – especially on WordPress websites we mostly work with – is constantly evolving. Themes and plugins release updates to fix bugs, patch security vulnerabilities and improve functionality. If your site isn’t being regularly maintained, it quickly becomes out of date and vulnerable to attacks or technical issues.

Our website maintenance packages are designed to keep your site running safely and efficiently. We monitor uptime, run daily backups, apply WordPress core and plugin updates and carry out regular security scans. If something unexpected happens, we’re on hand to help resolve it quickly.

Website maintenance will help prevent problems and give you the peace of mind that your site is secure, performing well and giving your users a smooth user experience.

Ongoing support because tech shouldn’t be stressful

We know that tech can feel overwhelming, especially when something goes wrong. That’s why our mantra is to demystify tech and be here to help with all your website questions. Whether you need advice on how to add content, something’s not working the way you expected, or you just want reassurance that your site is ticking along nicely, we’re here to help.

It doesn’t matter if we build your website or not, we can offer support that’s fast, efficient, and tailored to your needs. If you’re a current client and want to make sure your website is fully supported, let’s have a chat. And if you’re planning a new website project, we’ll walk you through all the ongoing services we recommend, so your site doesn’t just look good, but works brilliantly too.